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Who do I call if a street light is out on our street?
PPL, Inc. is responsible for fixing public street lights when they are not working. In initiate a work request to fix the problem, you have two options. First, you can contact the Township Public Works department at 569-6406 ext. 1129 and explain the location and/or provide the pole number and the Township will contact PPL, Inc. to arrange for the repair.

Second, you can contact PPL, Inc. Directly. For PPL Electric Utilities-owned lights that number is the customer contact center at 1-800-DIAL-PPL (1-800-342-5775).

Please note that PPL, Inc. likes to have the unique pole number from the street light pole to make sure their service staff are able to find the proper location of the problem. The PPL service folks may take a clear description of the pole location, if it is difficult to find the pole number or reach the pole on a busy street. Each pole with a street light should have a small silver placard located at eye level on the pole containing the street light owner and a number to call if there is an issue with the light. Anyone can call go through this process to report a broken street light or an electrical outage.

Finally, the PPL website also has a “contact us” form which can be used to submit a service request.

Street light issues are a security and public safety concern and the Township urges all residents to try the procedures above when you see a street light not functioning.PPL Service Request Link

Public Works

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1. Who do I call if a street light is out on our street?
2. How can I obtain a recycling bin for our home?
3. What are the rules for putting my garbage cans out?
4. How do I sign up for news and alert notifications?
5. When will my street be cleaned?
6. Do you have any tips or guidelines on composting?
7. What do I do if I have brown water?
8. Do I need a permit to re-pave my driveway?
9. Where do I go to file a complaint against my utility company?
10. What is the Township doing to help residents with downed tree branches after storms?
11. Can a property owner discharge a foundation drain/sump pump onto a public street?
12. Why are skunks in our yards and neighborhoods?
13. What are some techniques to use in discouraging skunks in my yard or neighborhood?
14. How do I protect my pet from skunks in our yard and neighborhood?
15. My dog was sprayed by a skunk...is there a "de-skunking spray" recipe I can use?
16. Do you have any information on the PPL's Transmission Line Vegetation Management program?
17. Why is PPL Inc. cutting trees and vegetation in its easements and rights-of-way?
18. How will I know when PPL Inc. is coming to do work on trees and vegetation in our area?
19. Is PPL Inc. using herbicides when it is maintaining vegetation near its lines and rights-of way?
20. Is PPL Inc. using the same herbicides on land as it does in water?
21. Why does PPL Inc. sometimes leave cut trees in the right of way?
22. Are farmers permitted to grow crops under a PPL Inc. transmission line?
23. What do I need to do to reduce mosquitoes, bites and the threat of West Nile Virus on our property?
24. Does PPL inc. compensate people for trees they cut down?
25. Do I get free bags for leaves if I live on a State Road?
26. Where can I pick up free leaf bags for my home since I live on a state road?
27. Can I put paper yard bags with whole leaves out and along my street for the Township to pickup?
28. Does the Township have a "call in" yard waste bag pickup service for leaves?
29. Where do I call if I have a flickering lights or a power outage?
30. What can we do about hundreds or thousands of crows roosting on our property?
31. How do my neighbors and I close our street for a block party?
32. What should I do during a drinking water advisory?
33. Do I need approval or a permit to cut down a tree in the public right-of-way?
34. How long do I have to remove snow?

Manheim Township • 1840 Municipal Drive • Lancaster, Pennsylvania 17601 • 717-569-6408
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