For planned vegetation management activities, PPL Inc. has a multistep communications process.
First, PPL Inc. will mail initial notices to property owners along the transmission line about 4-6 weeks before work is to be done. This letter includes a phone number to call if residents have questions, and a link to our website that contains more information.
PPL Inc. will schedule a personal meeting to discuss the work in advance with any property owner who wishes to ask questions or get more information.
Next, PPL Inc.'s contractor for the job follows up with another notice and also attempts to personally contact the property owner.
In addition, PPL Inc. will provide another notice just before the work takes place. This notice is provided when specific concerns exist, when the property owner has requested it, or when PPL Inc. has been unable to reach the property owner on previous attempts.